Jonathan Madrigal
$20 per hour
0 Reviews
Professional Profile
Hello,
My name is Jonathan Madrigal I am thirty three years old I have twelve years of experience in linguistics, customer service, education, translation and interpretation, I have a passion for learning new things, I have experience teaching English and Spanish as a second language. I have a degree in English as a foreign language.
I have an associate's groups management degree and English teaching, I've been working as a translator and interpreter for several industries and organizations including: hospitals, clinics, tourist companies,tech-support, banks, collection companies, insurance, legal settings, tourism, restaurants, police departments, miscellaneous, customer service departments, government institutions, electric companies, telephone companies, for profit and nonprofit organizations, etc.
I've been working as a part-time ESL teacher for the past eight years. I am very good at working under pressure, I am a team player and very efficient working with minimal supervision if necessary. I have also done a lot of volunteer work for different organizations.
I appreciate your time and look forward to hearing from you.
Best,
Jonathan Madrigal
Experience and Qualifications
-12 year interpreting and customer service experience.
-Exceptional written and verbal communication skills.
-6 years of experience as a freelance translator.
-8 years of experience as a private ESL teacher.
-Ability to deal with irate customers and face difficult situations with excellent results
and delivery
-Experience in teaching English as a Second Language, with ability to follow
Curricula satisfactorily with great results on general language and daily-life language
skills
-Excellent interpersonal skills and leadership skills
-Able to work under pressure while maintaining quality and focus on the task at hand
-Provided training for new ESL teachers and in charge of preparing classroom activities
and lesson plans.
-Provided simultaneous and consecutive Spanish/English and English/Spanish
interpretation over the phone, video remote and on site.
Página 1 de 6Full name: Jonathan Madrigal Acosta Gender: Male Citizenship: Costa Rican Date of birth: 11/16/1982 Address: San Jose, Costa Rica Home phone number :( 506) 24441806 (506)24946693 Mobile phone: (506) 8565 3137 Expected salary: negotiable madrigaljonathan82@gmail.com/ jonathanmadrigal@outlook.es Summary of qualifications -12 year interpreting and customer service experience. -Exceptional written and verbal communication skills. -6 years of experience as a freelance translator. -8 years of experience as a private ESL teacher. -Ability to deal with irate customers and face difficult situations with excellent results and delivery -Experience in teaching English as a Second Language, with ability to follow Curricula satisfactorily with great results on general language and daily-life language skills -Excellent interpersonal skills and leadership skills -Able to work under pressure while maintaining quality and focus on the task at hand -Provided training for new ESL teachers and in charge of preparing classroom activities and lesson plans. -Provided simultaneous and consecutive Spanish/English and English/Spanish interpretation over the phone, video remote and on site.
Página 2 de 6Team-leader Skills -Empathetic Natural leadership skills. -Experience managing the in house team of interpreters. -Good attitude and ability to promote a healthy work environment. Customer Service Skills -Excellent internal and external customer service skills. -Impeccable presentation in person and superb skills on the phone. -High Standard professional treatment with customers and co-workers. -Excellent people skills and extremely patient Interpretation/translation Skills -Good command of both languages Spanish and English. -Twelve years of proven experience as an interpreter and 6 years as a translator. -Hundreds of thousands of minutes worked as an over the phone, video remote and on site interpreter for all kind of companies. -Excellent short-term memory. -Excellent note-taking skills. -Sight translation, simultaneous interpretation and consecutive interpretation skills. -Masterful knowledge of interpretation and translation protocols.
Página 3 de 6ESL Teaching Skills -Carried on interesting activities to help students engage in an interesting, fruitful class. Application of international tests in order to assess the students’ progress and skills required for daily living. -Planning and preparing lessons, grading papers and preparing report cards. -Providing constructive feedback and guidance to students and their parents -Maintaining order and discipline in the classroom, while keeping a friendly atmosphere. -Good communication with students, teachers, managers and parents. -Supervising the work of other teachers and providing feedback intended for their benefit and improvement.
Página 4 de 6Employment History (Including both of my jobs as an interpreter/Translator and English teacher) 2014-2015 Lionbridge Interpreter Liaison and Monitor In charge of quality assurance, provided feedback and training to other interpreters from many different countries and backgrounds on a daily basis. Team leader in charge of the in-house team of Spanish interpreters. 2013-2014 Language Service Associates Freelance Medical OVI interpreter Started as an over the phone medical interpreter with a score of 96 in my test, then moved to OVI. Entirely work from home. 2014-2015Propio Interpretation Freelance Medical and Legal interpreter Worked as a freelance interpreter for government offices, hospital, legal agencies and others. 2005-to date Freelance Translator Freelance translator Translation of documents for different companies in different fields like insurance, medical, finance, legal, social science, literature, technology, etc. 2009-to date VIDA Travel Volunteer (Seasonal) Medical Interpreter Medical Field Interpreter, working on site at rural areas with volunteers from USA, Canada and Costa Rican doctors, trips usually last from 3 to 5 days, working for VIDA is much more than just interpretation, it involves good interpersonal skills, responsibility, customer service and teaching skills. 2010-2011 Centro MultiCultural de Idiomas (Part Time) Teacher and manager assistant
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